At Hudson Valley Credit Union we understand that change is inevitable. As our environment changes we may wish to revisit
our philosophy to ensure we stay true to our beliefs.
More than just a marketing slogan, "Your Success is Our Mission" summarizes our way of doing business, and echoes our commitment to provide
“added value” to every customer relationship. Our objective is to enhance the financial well-being of each customer,
and to contribute to his or her personal and business success.
At Hudson Valley Credit Union we have developed our core philosophy on the concept of maintaining the highest level of customer service. This philosophy is ingrained in our standards, policies, and procedures and is intended to apply to all relationships Hudson Valley Credit Union engages in. These include but are not limited to deposit and loan customers, other financial institutions and between Hudson Valley Credit Union and its vendors and suppliers. Our philosophy also reaffirms Hudson Valley Credit Union’s commitment
to deliver valuable banking products and services to every bank customer.
What we do
Hudson Valley Credit Union is dedicated to providing quality financial services and products. We strive to accomplish this mission by:
Responding to the needs of our customers and the international community.
Providing excellent service through all Bank branch locations, our online portal, and third party dealers and lenders.
Providing an environment that enhances each customer’s dignity, security, and peace of mind.
Ensuring that services are provided and that facilities are maintained in a fiscally and ethically responsible manner.
Providing through people, facilities, and programs, a balance between security and independence for customers by assisting in achieving and maintaining the customer’s needs.